Roof Leak Repair
Water coming through a ceiling? Contain the drip if you can do so safely, keep people clear of wet or sagging plaster, then call us. We trace the roof leak, make safe first and give you a fixed written price before permanent repairs. Stoker Property Solutions is a family-run roofing company based in Sunderland, covering the North East.
For roof leak repair, call 07840 996627, Monday to Friday 8am-6pm; we aim to attend the same or next working day for active leaks, weather permitting.
What to do while water is coming in
Move belongings away and put a bucket beneath a drip only where the ceiling looks safe. Do not stand beneath a bulge, climb onto a wet roof or go into a wet loft to hunt for the hole. Keep away from affected lights and sockets; if water is near electrics, get advice from a qualified electrician. Take photos from a safe position and note when the leak started. These details help us understand the problem without asking you to take risks.
Roof leak detection: follow the water
The stain is rarely directly beneath the entry point. Water tracks along felt and timbers before finding a joint or opening in the ceiling. We ask about the weather, inspect accessible roof details and compare the outside faults with the signs indoors. If your roof is leaking in heavy rain but stays dry in light showers, that pattern can help identify an overflowing valley or a wind-driven leak. It is a clue, not a diagnosis on its own. Our roof leak causes guide explains what those patterns can mean.
Common places a leaking roof lets water in
We check slipped tiles and slates, cracked coverings, flashing at walls, valleys between slopes, flat roof edges and chimney junctions. A displaced tile may expose the underlay; a split flashing joint may admit rain only from one direction. Flat roof seams and upstands need checks suited to their material. The repair follows the fault: refit or replace the covering, renew the failed detail and check the surrounding area rather than simply applying sealant over everything.
Make safe, then agree the repair
Where conditions and access allow, making the roof safe comes first. We explain any temporary protection separately from the permanent repair. You receive a photo report as standard, showing the fault, with a fixed written price for the agreed work. If opening up reveals further damage, we explain it and agree any revised scope before proceeding. See our roof repair services or emergency roof repairs across the North East. For an inspection rather than an active leak, request a free roof survey.
Photos and paperwork for your insurer
We provide insurance-ready paperwork: a written account of the visible damage, photographs and an itemised quote. Read our roof insurance claims guide and storm damage roof guide for recording what happened. We do not give insurance advice or decide cover. Keep your own dated photos and speak to your insurer about their requirements. To discuss the leak and arrange an assessment, contact us.
Roof leak repair FAQs
How do you fix a leaking roof?+
Find the real entry point first, then repair the covering or detail that has failed. That might mean replacing slipped tiles, renewing flashing or repairing a flat-roof seam. Covering the ceiling stain does not stop the water entering.
Can roof leaks be repaired?+
Almost always. A local fault can usually be repaired without replacing the roof. Replacement is needed only when the whole system is at the end of its life; any damaged supporting timber also needs attention rather than being covered over.
Will insurance pay for a leaking roof?+
Storm damage is often covered; wear and tear usually is not. Your policy and insurer decide the claim. We supply the written report and photos insurers ask for. See the roof insurance claims guide linked above for preparing the paperwork, not insurance advice.
Why is my roof leaking?+
Common entry points include slipped or broken tiles and slates, failed flashing, blocked or damaged valleys, flat roof edges and chimney junctions. Water may travel along felt and timbers before showing indoors, so an inspection is needed to identify the cause.
Need Roofing Work You Can Rely On?
Contact Stoker Property Solutions for new roofs, flat roofing, repairs and maintenance across Newcastle, Sunderland and the wider North East.