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SR1 – SR6 · Insurance work

Storm & Insurance Roof Claims — Sunderland

Insurance jobs in Sunderland usually start the same way — a leak in the ceiling after a gale, a broken tile spotted by a neighbour, or water down the chimney breast. We handle the survey, the paperwork and the repair so the claim doesn't stall. We're regularly on roofs close to the A19, out around Sunderland Enterprise Park, through Roker and Fulwell.

  • Same-week survey with dated, geo-tagged photos
  • Written cause-of-damage report worded for loss adjusters
  • Itemised quote split into materials, labour, access and VAT
  • Direct liaison with your insurer or broker if you'd rather we handled it
  • Temporary make-safe on the day if the roof is actively leaking

Why Sunderland claims stall

Coastal terraces in Roker and Fulwell, ex-colliery rows in Hendon and Pennywell, and 1960s semis through Castletown — many with original Welsh slate still in service. We adjust the report language to match — a slipped concrete tile on a 1970s semi is a different conversation to a stripped lead valley on a Victorian terrace.

If the claim's already been rejected

We're often called in after an initial 'wear and tear' rejection. A second survey with correct storm dating, wind-speed reference to the nearest Met Office station and clearer photos overturns a lot of those decisions.

Access & scaffold notes for the adjuster

Access via the A19. Coastal terraces in Roker and Fulwell, ex-colliery rows in Hendon and Pennywell, and 1960s semis through Castletown — many with original Welsh slate still in service.
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Insurance roof claims in Sunderland — FAQs

Do you deal directly with the insurance company?+

Yes, if you want us to. Most clients prefer we send the report and quote straight to the adjuster and copy them in — it removes the back-and-forth.

How quickly can you produce the report?+

Usually within 48 hours of the survey. If the roof is actively leaking we'll make-safe on the day and write the report the same evening.

Will you match the existing tiles or slates?+

On Sunderland roofs that usually means sourcing reclaimed to match — new concrete tiles next to 40-year-old ones stand out. We source and price the match into the quote.

Do you cover all of Sunderland?+

Yes — SR1 – SR6 in full, plus Seaham, Washington, Houghton.

Need Roofing Work You Can Rely On?

Contact Stoker Property Solutions for new roofs, flat roofing, repairs and maintenance across Newcastle, Sunderland and the wider North East.

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